Charlotte is a commercially focused regulatory Partner, specialising in financial services and insurance.
Charlotte provides strategic advice to clients operating within the financial services sector on a broad range of regulatory matters at every stage of a firm’s growth and development, as well as advising several regulators.
She works with clients including:
- Brokers, Managing General Agents (MGAs) and other intermediaries, with a particular specialism in advising high growth Insurtech firms
- Insurers and Lloyd’s of London syndicates
- FinTechs (including payments and WealthTech businesses)
- Challenger banks
- Financial broking houses
- Cryptoasset providers
Charlotte advises businesses on matters involving the regulatory perimeter, commercial agreements, ongoing compliance & conduct, product design, and policy drafting and interpretation. Her advisory expertise is valuable to clients for whom she acts for in more contentious environments, involving FCA supervision and imposition of requirements (whether on a voluntary or compulsory basis), as well as enforcement action.
Charlotte also advises regulators, insolvency practitioners and other interested parties on regulatory application.
In addition to her regulatory advisory work, Charlotte has over a decade of litigation experience, having spent many years defending legal and financial professionals in insurance backed litigation, and advising on policy coverage. She has been seconded to an MGA and several major UK and international insurers operating in the London market, providing her with extensive insights.
Charlotte is actively involved in the InsurTech and FinTech sectors, via membership of InsurTech UK and Instech, and advising members of several Lloyd’s Lab cohorts. Charlotte has a Diploma in insurance and is a member of the Chartered Insurance Institute (CII) and the Insurance Institute of London (IIL).
Expertise
- Financial services regulatory
- Insurance innovation
- FCA Investigations
- Commercial regulatory agreements
Recent work
Multinational InsurTechs
Advice to multinational InsurTechs on product design and regulatory outcomes, particularly for clients focussing on the use of digital distribution.
Fintech benefits platform provider
Considering regulatory overlay on the business model of a Fintech benefits platform provider, including relating to Payment Services Regulations, the FCA Handbook including CASS sourcebook, and specific financial legislation.
Challenger bank
Supporting a challenger bank in the negotiation of several commercial agreements for credit product distribution.
Financial products
Advising on regulated and unregulated structures for financial products including guarantees.
FCA applications
Providing advice on the application of the FCA perimeter to multiple innovative insurtech businesses.
Extensive support with FCA supervision discussions for a regulated broker relating to Consumer Duty, MIPRU and other FCA Handbook requirements.
Consideration of regulatory scope and drafting responses to the FCA including in relation to Principle 11 disclosure and use and potential removal of regulated permissions.
Representing a finance brokerage in a complex FCA investigation, concerning its alleged role in multinational dividend arbitrage trading.
Commercial agreements
Drafting and reviewing commercial agreements specific to regulated entities and their representatives, including Delegated Authority Agreements, Terms of Business Agreements and reinsurance agreements.
Senior Managers and Certification Regime
Providing training and advice on implementation and application of the Senior Managers and Certification Regime (SMCR) to various businesses.
Brokers, IFAs and solicitors
Considering policy coverage across multiple lines of business spanning within the professional indemnity arena, including for brokers, IFAs and solicitors.
Major insurer
Assisting a major insurer with claims adjustment following cyber security breaches at multinational organisations.
Extensive defence
Of a broad range of professions in the legal and financial services sectors.